1. Re-start the robot. Press the start button until it is shut down and wait for 3 minutes to restart it.
2. Please kindly connect the network again.
After checking all the solutions, if it also failed, please contact us via support@neakasa.com with the below information:
①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
Comments
0 comments
Please sign in to leave a comment.