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  2. Neabot NoMo Q11 Knowledge

Neabot NoMo Q11 Knowledge

Download instructions

  • Download instructions

Vacuum report an error

  • Universal wheel error, and has loud noise
  • Select no water mode, but also have water
  • Abnormal water pump
  • Dust collection problem
  • Dust bag is full
  • The front collision sensor is abnormal
See all 17 articles

Charging

  • The robot cannot go back to self-emptying dustbin, always try to charging.
  • Robot can't find the Self-Emptying dustbin to charge
  • An error is reported when the robot back recharge
  • The robot can not be charged in self-emptying dustbin. and the charging contacts of the robot are black/rusty.
  • The robot is 100% charged, run out of power after work a while.
  • The robot has been charged for a day, the battery is still less than 3%-2%
See all 7 articles

Function

  • Dust can be emptied manually, but the device cannot auto-empty after cleaning
  • Can I vacuum when there is a lot of water on the ground?
  • The water tank cannot discharge normally
  • Unable to adjust the suction by APP, but the water volume can be adjusted
  • Why is there noise with my robot?

Accessories & Replacement

  • Rolling brush cover or Dust bag is broken
  • Are any of the consumables (main brush, side brushes) compatible with other robot vacuum cleaners ?

APP Issue

  • Robot with no voice broadcast
  • The no-go zone disappears
  • How to change the language
  • Is it possible to clean both the first floor and the second floor?
  • Neakasa APP instruction, including share, no-go zone function
  • Can I use Q11 without WIFI ?
See all 16 articles
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