The robot can not be charged in self-emptying dustbin. and the charging contacts of the robot are black/rusty. 28 March 2023 02:30 Updated Use an eraser to wipe the charging contacts on the robot If the issue still exists, please contact us via email@example.com with the information: ①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box) Related articles The robot is 100% charged, run out of power after work a while. How can I charge the robot vacuum? Download instructions Is it possible to clean both the first floor and the second floor? How to upgrade the firmware of the Q11？ Comments 0 comments Please sign in to leave a comment.