Please rest assured that this is due to the overloading protection mechanism of the motor started by the blower.
If it continues to blow at the same place, it may cause the temperature to rise, and in order to avoid pet injury, the machine will automatically activate this
protection mechanism. If this happens, stop using it and let it sit for 2-3 minutes. In addition, it is recommended to remove dust from the air inlet.
If the problem is still unresolved, please send the order number, serial number and fault video to support@neakasa.com, and we will assist you.
Thank you for your cooperation.
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