The sewage tank is not installed in place, leaving a gap.
When the sewage tank is loaded into the floor washing machine, it will be difficult to load in.
Check whether the head is installed in place, and you cannot leave a gap.
If it still fails to resolve the issue, please contact us via support@neakasa.com with below information: ①Order number ②Photo or Video that shows the problem ③ Nameplate of the product.
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