1. Please make sure the power switch of the dustbin is turn on.
2. Please unplug the socket of the dustbin and replug it,
3. Please make sure that the robot starts cleaning from the dustbin.
Please contact us via support@neakasa.com with the information:
①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
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