Please make sure that the centerline of the robot is completely aligned with the center of the
dustbin so that the charging pole piece at the bottom can be completely aligned.
When the robot is charging, the white light on the base and the light on the robot will be on.
If it doesn't work, please send a video to our support team at support@neakasa.com with the information:
①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
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