1. Please make sure the power switch of the base is turn on.
2. Please unplug the socket of the base and replug it,
3. Please make sure that the robot starts cleaning from the base.
Please contact us via support@neakasa.com with the information:
①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
①Order number ②Photo or Video that shows the problem ③SN number of the robot(Remove the dust box)
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