Why does the cat litter box clean up automatically for no reason?

Step 1: Check if it has been updated to the latest firmware version;
Step 2: Check whether the cat accidentally touched it;;
Step 3: Check if the machine has touched other items, such as the litter trapping mat;
If it can not solve your problem, please contact us via support@neakasa.com with the below information:
①Order number ②Photo or Video that shows the problem ③Registered email address。