Common Issues
Common Issues
- What is the difference between the M1 and M1 Lite?
- Can I buy extra warranty services?
- How to get litter box stickers？
- Why can't I buy the white litter box?
- Where can i purchase the litter box?
- How to share your device ？
- Some old and young cats are unable to jump out and cannot get into the litter box. What should I do?
- How many cats are recommended to use one litter box?
- Is it necessary to use your brand of garbage bags?
- What are the sizes of Neakasa's trash bags?
- Why do cats like to eat cat litter?
- Why does cat litter stick to the lining of the litter box?
- Why is the cat litter box full after just 1-2 days of use?
- Why is the silicone mat of the cat litter box easily damaged?
- Can Neakasa APP export the cat's historical usage data?
- Why don't cats use the litter box?
- Why does the cat litter box clean up automatically for no reason?
- Why does the cat still rotate on the machine?
- Why does the amount of cat litter insufficient or too much?
- Why do cat poop/clumps fall to the edge of the machine?
- Why does cat litter clumped inside the filter?
- Can M1 use tofu cat litter?