This may happen with a new machine, but it will improve after multiple cleanings.If it still sticks to the bottom after using it for a while, it is recommended to change the cat litter brand.
If your problem cannot be solved, please provide the order number, SN number, and fault video feedback to the after-sales email support@neakasa.com for assistance. Thank you.
Comments
1 comment
I’m not happy that I can smell the waste in the litter bin. I use your deodorizer but it doesn’t help. What do you suggest?
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