Skip to main content
Neakasa Support Center Help Centre home page Neakasa Support Center
  • Japanese (Japan) 简体中文
  • Submit a request
  • Submit a request
  1. Neakasa Support Center
  2. Neakasa kitchen composter Knowledge
  3. Common Issues

Common Issues

Common Issues

  • How often should carbon and mushroom bags be changed?
  • How long is the warranty?
  • What material is the knife head made of?
  • How long will the coating come off?
  • Why do white mold and microorganisms grow on the inner wall?
  • How can I utilize the compost?
  • If I take a business trip or travel outside for continuously several day,do I need to take measures against products or microorganismsS?
  • If not putting in food, will the microorganisms die?
  • Why do microorganisms gather and stick to the inner wall or mixing shaft.?
  • Why do the microorganisms inside look dry?
  • Why do the microorganisms inside look slimy.
  • Can I put in frozen food?
  • Why does the product stop working once I open the lid?
  • Why is there condensation on the inner surface or wall of the lid?
Neakasa Support Center  
Japanese (Japan) 简体中文