The stirring shaft is clogged, so please make the following checks.
1. Kindly unplug the power source;
2. Inspect for any hard things that may be obstructed, like pig bones or shells, and promptly remove them;
3. reattach the power supply, then turn on the device;
Please send an email to support@neakasa.com with the order number, registration details, questioned image, or video if the aforementioned remedy does not work.
Thank you 。
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