Skip to main content
Neakasa Support Center Help Centre home page Neakasa Support Center
  • Japanese (Japan) 简体中文
  • Submit a request
  • Submit a request
  1. Neakasa Support Center
  2. Neabot NoMo N1 Knowledge

Neabot NoMo N1 Knowledge

What is the frequency of replacement for accessories ?

  • Are any of the consumables (main brush, side brushes) compatible with other robot vacuum cleaners ?
  • What is the frequency of replacement for accessories ?

Questions about Self-Emptying Dustbin

  • Can the indicator light of the dustbin be turned off?
  • Why is the indicator light of the self-empty dustbin flashes orange?
  • Why I got an error saying the dust bag is full but I checked and there is nothing in the bag?
  • Why can't my Neabot NoMo Robot find the charging base?

Questions about Robot Vacuum

  • Why isn't my Neabot NoMo Robot charging?
  • The meaning of different color lights.
  • Why I got the error message that the radar is blocked and to try another area but I have moved it a few times with no luck?
  • Why when I turn my Xbox One or other TV box on, the Neabot starts nearby cleaning?
  • Why Neabot stops with the error "Please check if the side brush is stuck"?
  • Why the abnormal noise occurs while the robot is cleaning?

APP issue

  • Why my robot is offline?
  • How to set up cleaning areas or no-go zones ?
  • Can I ask Neabot to clean certain zones with Alexa or Google Home?
  • Is it possible to clean both the first floor and the second floor?
  • What is the meaning of no-disturb mode?
  • Why the maps of my home have been lost while Neabot is cleaning?
See all 11 articles
Neakasa Support Center  
Japanese (Japan) 简体中文