Skip to main content
Neakasa Support Center Help Centre home page Neakasa Support Center
  • Japanese (Japan) 简体中文
  • Submit a request
  • Submit a request
  1. Neakasa Support Center
  2. Neakasa M1 Cat Litter Box Knowledge
  3. APP issues

APP issues

  • Why can't you share the cat litter box in the Neakasa app?
  • Why can't the app add the litter box?
  • APP can't register/login
  • OFFLINE
  • How can I set the cat litter box's weight unit to lb in Neakasa APP? Why is the usage record still showing kg even though the cat's profile is set to lb?
  • Why is there no record on the app after the cat uses it?
Neakasa Support Center  
Japanese (Japan) 简体中文