If there is an abnormal noise caused by friction such as "squeaking/creaking", you can refer to the video to wipe the lubricant（https://drive.google.com/file/d/1H4Bzii4JhUnOAy3cnQelLY4_lIC9BdN1/view?usp=sharing）; for other abnormal noises, please contact us via support@neakasa.com with the below information:
①Order number ②Photo or Video that shows the problem ③Registered email address。
Comments
1 comment
Can it be any lubricants based on silicone, perfluorinated PFAE, mineral oils, or synthetic hydrocarbons (SHC or PAO)?
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