1、please long press down 10 s recalibrate, video link https://drive.google.com/file/d/15DE2fjhzD-IHN8VIzRwnnyQV_LpxI-z2/view?usp=drive_link for reference.
The whole process lasts about 3 minutes until the blue light flashes and a beeping sound is heard.
2、 if the weighing is abnormal, you can lift the machine 5CM high before calibration, and drag it back and forth when it is placed horizontally.
Video link https://drive.google.com/file/d/1s28E4mpsU0JQVx8yUPLngqkupXFQpTnv/view?usp=drive_link for reference
If the above operations cannot solve your problem, please provide the order number, SN number and fault video feedback to the after-sales email support@neakasa.com
for assistance. Thank you.
Comments
0 comments
Please sign in to leave a comment.